The breadth of the offering, high level specialisation, versatility and high performance make Elsag Datamat one of the very selected group of international players capable of designing and supplying turnkey solutions to automate postal centres and even deploy entire national networks.
More than 30 years' experience working on projects for the world's biggest postal administrations makes Elsag Datamat the best qualified partner to implement comprehensive, integrated solutions and manage the related pre- and post-sales services.
- Technology and process consulting: analysis and definition of postal logistics processes, both at postal centre and national network level. Re-engineering existing processes and optimising procedures, definition of actions to improve productivity and reduce operating costs.
- Project Management: solutions defined in close liaison with the customer to identify the most appropriate systems, products and services.
- Deployment: installation of systems and development of support infrastructure.
- Training: organisation of tailor made courses for every system/appliance supplied, both directly to operating personnel on site, as well as at headquarters to postal trainers. On site start up assistance.
- Maintenance and assistance: preventive and corrective maintenance services, management of spare parts, remote online diagnostics functions and management reports, 24/365 help desk support.